Did you know we offer FREE STANDARD DELIVERY on all our gift boxes?

Delivery & Returns

DELIVERY

We're pleased to offer free standard delivery within the UK with all of our gift boxes.

All the services we use are fully trackable.

Delivery within the U.K.

 Delivery Service Details Charge
Free Standard Delivery

Royal Mail 

Tracked 48

3-5 Working Days

This allows us time to prepare your order.

Deliveries are made Monday - Saturday.

Free
Express Delivery

Royal Mail

Tracked 24

2-3 Working days

This allows us time to prepare your order.

Deliveries are made Monday - Saturday.

£5.00
Next Day Delivery

Royal Mail

Special Delivery

Order by 11.30am Monday - Thursday for delivery the next day.

Deliveries are made Monday - Friday.

If you order by 11.30am on a Friday, delivery will be made on the following Monday.

£8.00

 

International Delivery (Within the EU)

We currently only delivery to countries within the European Union.

 Delivery Service Details Charge
Standard Delivery

 

DHL Courier Service (Tracked)

4-7 Working Days

This allows us time to prepare your order.

Deliveries are made Monday - Friday

£15.00

 

Please note with all of the above that there can be delays which are out of our control, especially at the moment due to Covid-19. 

If, for whatever reason, Royal Mail or DHL fail to meet their guided timelines, we won't be able to issue a refund;.however, we will make every effort to resolve any issues as soon as possible.

If you would like your gift to be sent on a specific day, or need next day delivery for a Saturday, please get in touch with us before placing your order and we will try our best to help.

Here are some Frequently Asked Questions relating to Delivery:  

Will the gift be delivered directly to the recipient?

Yes - we aim to make the process as simple as possible for you.

Just enter the recipient's delivery details in the Shipping Address section when you checkout.

We'll package your gift to perfection and send it straight to the recipient.
 

Will my recipient receive anything via email so they are alerted that a gift is on it's way?

Nope!   All notifications will be sent to the email address and phone number you enter at checkout.  We recommend you leave your own details, and get in touch with the recipient yourself if need be to let them know a parcel will be arriving, so that the gift remains a lovely surprise.

My box is a gift - I don't want any receipts or prices shown to the recipient

We never include receipts or packing slips inside any of our boxes, knowing that they are almost always a gift. All receipts will be sent via email to the ordering party only. 

Can I get the gift delivered directly to me, so that I can gift it in person to the recipient?

Yes - just leave us a quick note at checkout to let us know, and we'll send the gift directly to you (please ensure you put your own delivery address when checking out), with a blank seed paper card for you to write your message on.

What if I want to order more than one gift for different recipients, to be delivered to different addresses?

Please place these as separate orders.  If you'd like to order more than 5 gifts, please get in touch with us and we can help you through your requirements.

Help, I accidentally supplied the incorrect information - can I make changes to my order?

We understand that you may need to make some changes to your order such as incorrect address or name. We will do our best to accommodate if we have not already sent your order out.  Please get in touch with us and we'll do everything we can to help. 

RETURNS

At Amala Curations, we're passionate about spreading happiness through the experience of giving and receiving gifts. 

We always strive that your gifts arrive in perfect condition, and want you to be certain that you and your recipients are 100% satisfied.

If a gift we’ve sent does not live up to these high standards, please contact us at info@amalacurations.co.uk within 14 days of receipt of the gift and we’ll do all we can to make it right.

Please include your order number, description of your problem and any photos you may have to help us help you.

If you change your mind and do wish to return or exchange a gift box, please return the gift box to us, with all the original gift items enclosed in their unused condition and original packaging with 14 days of delivery.

You will be refunded as soon as we receive the returned parcel; minus the original delivery cost.  For our returns address and for any additional information; please contact us.

For further information, please see our Terms & Conditions.

CANCELLATIONS

If you wish to cancel your order before it has been dispatched we will refund the full amount including the delivery cost.